Last Updated:4th October 2023
1. Introduction
Thank you for choosing Don Bosco Tech Africa. We are committed to protecting your privacy and providing you with a secure and transparent online course purchasing experience. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you purchase an online course through our website or platform.
2. Information We Collect
When you purchase an online course through our platform, we may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and mailing address.
- Payment Information: We collect payment information, such as credit card details or other financial information, to process your payments securely. This information is processed by our third-party payment processors, and we do not store your complete payment information on our servers.
- Account Information: If you create an account on our platform, we may collect a username and password.
- Course Enrollment Information: We collect information about the courses you enroll in, your progress, and completion status.
- Communication Data: We may collect information related to your interactions with us, such as email communications or customer support inquiries.
- Device and Usage Information: We may collect information about your device, browser, and how you use our website or platform, including IP addresses, cookies, and similar tracking technologies.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide you with the online course you have purchased.
- To process payments and complete transactions.
- To personalize and improve your learning experience.
- To communicate with you regarding course updates, promotions, and other relevant information.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve our website and services.
4. Sharing Your Information
We may share your personal information with:
- Trusted third-party service providers who assist us in delivering our services, including payment processors, hosting providers, and marketing agencies.
- Legal authorities or third parties when required by law or to protect our rights, privacy, safety, or property.
- Affiliated companies or partners for marketing and promotional purposes, but only with your consent.
5. Security Measures
We take the security of your personal information seriously and implement reasonable measures to protect it. However, please be aware that no data transmission over the internet can be guaranteed as completely secure.
6. Your Choices and Rights
You have the right to:
- Access and correct your personal information.
- Withdraw your consent for marketing communications at any time.
- Request the deletion of your account and personal data, subject to applicable legal requirements.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes through our website or other means.
8. Contact Us
If you have any questions or concerns regarding our privacy practices or this Privacy Policy, please contact us at elearningofficer@dbtechafrica.org .